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Refund Policy

Refund Policy:

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  • We accept returns and offer refunds only for unopened and untampered products within 30 days of the purchase date.

  • No refunds will be issued for products that have been opened, used, or tampered with in any way.

  • In the case of a refund, the original shipping and handling charges are non-refundable, and customers are responsible for return shipping costs.

  • Refunds will be issued to the original payment method used during the purchase.

Procedure for Returns:

If you would like to return an unopened and untampered product, please follow these steps:

  1. Contact our customer support team within 30 days of the purchase date to initiate the return process.

  2. Ship the product back to us in its original packaging, along with the original receipt or proof of purchase.

  3. Once we receive the returned product, we will inspect it to ensure that it has not been opened or tampered with.

  4. If the return is approved, we will process the refund to the original payment method within a reasonable timeframe.

Contact Us:

If you have any questions or concerns about our refund policy or the return process, please contact our customer support team at +27 65 916 1775

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